From how to get noticed to giving a customer experience they’ll want to stay (and recommend). Before you dive into marketing, we focus on raising awareness, onboarding and keeping the clients you want to work with. Over six stages we look at filling the gaps and finding individual ways to attract, convert and retain the right clients.

• Creating an outline of the ideal client, and how they notice you for the first time.

• Providing steps to help them check you out to get in touch or find out more.

• Ways to let them try before they decide, giveaways or offers to invite them in.

• Giving them a warm welcome and creating a customer experience they’ll want to tell more!

You’ll leave with a clearer view of how each stage needs to be well thought out. Plus a Customer Journey Check List, ready to start or improve the journey you want your clients to take.

Marianne is a professional marketer and experienced AD:VENTURE Business Manager who has supported hundreds of start-ups and early-stage businesses to start, grow and thrive.

With a specialist background in marketing linked to maximising the customer experience, Marianne is particularly passionate about creating customer journeys. Helping businesses understand how to attract, convert and retain customers more effectively, creating strong foundations for long-term success.

Tickets: LCC Portal - Events - Details · Ad:Venture Business Support