Eastmoor Health Centre are currently offering 2 Business Administration Apprenticeships.
Working with a local surgery, helping the teams to do administration, receiving patients in to the surgery and answering incoming calls. Full training will be given, whilst working towards a L3 NVQ Business admin qualification.
Duties will include:
Working on reception by receiving incoming patients
Answering telephone calls, whilst dealing with the making of appointments or answering queries
Dealing with patient correspondence and referrals
Carry out any reasonable administrative task as requested by any member of the PHC team
This list is not exhaustive, and you will be expected to perform different tasks as necessitated by the manager which are relevant to your role within the company to meet the overall business needs.
Well organised and thorough, even under pressure
Excellent communication skills.
Willing to learn
Good attention to detail
Personal Qualities: Enthusiastic, pro-active and self- motivated approach.
Reliable and conscientious.
Excellent punctuality and attendance.
Excellent effective communication and listening skills.
G.C.S.E’s (or equivalent) including Maths and English at C or above.
Great prospects for progression to a full time position for the right candidate.
Things to Consider: This wage is correct for NMW for apprentices which is currently £3.90 per hour.
The wage will be reviewed on a regular basis, dependent on the progression of the learner.
We are a single handed Practice in the heart of Eastmoor. We aim to provide a high standard of medical care in a friendly and professional manner, with support of the community staff and other organisations.
The members of the Primary Health Care Team at Eastmoor Health Centre are dedicated to a quality policy to achieve health services which meet the requirements of all the patients within the community, within the limits of the organisation. It is important that all staff at the surgery and people visiting the surgery are treated with respect. You can help us to achieve this by following the suggestions made on this site and ensuring that appropriate services can be provided when you most need them. Access for Disabled patients is via automatic doors. Disabled toilets are also provided.
The Practice does not currently have an active Patient Participation Group. We welcome the views and suggestions given by our patients and are in the process of forming a Group. If you wish to join this group please contact the Practice Manager. The surgery operates a Zero Tolerance policy, physical and verbal abuse will not be tolerated in our practice, and anyone found being abusive to our staff will result in their removal from our patient list and possible criminal proceedings.
If you are interested in this role, please send your CV to firstname.lastname@example.org